Virtual Assistants for Healthcare Systems
Modules
Highly Qualified Healthcare VAs
MEDVA provides tailored virtual assistant solutions for healthcare organizations of all sizes, from large providers managing complex compliance requirements to boutique practices seeking cost-effective support. Our services are designed to enhance productivity while upholding the highest standards of security and confidentiality.
Clinical Experience and Credentials
Most of our VAs have extensive healthcare backgrounds, with 90% possessing prior clinical experience or medical credentials. This ensures they can quickly adapt to your practice’s operations and provide effective support. Their healthcare expertise allows them to understand medical terminology, workflows, and procedures, enabling them to contribute immediately and efficiently to your team.
Comprehensive Training and Development
We invest in our VAs’ ongoing professional growth through diverse training opportunities. This equips them to handle various tasks, from patient communication to medical billing, and contribute effectively to your healthcare organization.
Supportive Work Environment
We foster a positive and supportive work environment where each VA is assigned a dedicated VA Advocate who provides personalized coaching and guidance, helping them navigate any challenges and thrive in their roles. Our VAs are dedicated to providing exceptional service and contributing to the efficiency of your healthcare organization, whether working within our secured facility or remotely.
Secured Facility Features
MEDVA’s commitment to high security standards ensures that our VAs are equipped with the training and HIPAA certifications necessary to handle sensitive data and PHI responsibly. Virtual assistants working in this Epic-approved secured facility also add an extra layer of protection to satisfy stringent regulatory compliance protocols often required by IDNs.
- Biometric Authorization Access: Authorized VAs must scan their fingerprint to access both the secured facility and workspace.
- Advanced Device Security: Devices are equipped with software to protect screen contents when other individuals or external devices are detected.
- Epic EHR Approved: Our physical workspace & digital infrastructure meet Epic’s security requirements for VAs to obtain user access.
Inside the Secured Facility
An inside look into MEDVA’s new Secured Facility.
Secured Facility Amenities & Perks
Our secured facility is designed to provide a comfortable, secure, and productive work environment for our VAs. In addition to a dedicated desktop computer, monitor and webcam, our facility contains all the necessities and perks for VAs to support health systems remotely.
- UltraGig internet-enabled devices
- Ergonomic chair
- Security-enabled web cam
- 24/7 online IT service desk support
- Biometrics scan access and proximity card
- Phones secured in lockers during work hours
- Paperless facility
- 24/7 security monitoring
- 24/7 health hotline & roving nurse
- Mad Max coffee
- Alkaline Aqua water
- Weekly office treats (i.e. Waffle Mondays)
- On-site admin support
- Shared restrooms
- Kitchenette & pantry
- Conference & meeting rooms
MEDVA’s virtual assistants are making a nationwide impact on healthcare organizations. See the numbers that demonstrate our reach and commitment to quality care
Our Impact at a Glance
MEDVA’s virtual assistants are making a nationwide impact on healthcare organizations. See the numbers that demonstrate our reach and commitment to quality care
Contact Us
If you have any questions or would like to learn more about our VAs for healthcare systems, please don’t hesitate to contact us. You can also book a meeting with one of our representatives to discuss your specific needs.
