Enhanced VA Security & Compliance for Healthcare Systems
At MEDVA, we’re committed to the evolving needs to healthcare organizations and their stringent security requirements.
Modules
Virtual Assistant Staffing Solutions
In today’s healthcare landscape, providers face the dual challenge of a nationwide staffing shortage and the ever-evolving complexities of technology adoption. MEDVA’s HIPAA-certified virtual assistants bridge staffing gaps by securely managing patient records, insurance authorizations, EHR tasks and more.
The Highest Level of Data Protection
Our secured facility option, coupled with robust privacy controls, allows Integrated Delivery Networks (IDNs) and individual providers to confidently leverage the benefits of virtual assistants.
- HIPAA-Certified VAs: All our virtual assistants are HIPAA-certified and undergo comprehensive cybersecurity training.
Encrypted Digital Environments: We deploy encrypted digital environments on all VA work devices to protect sensitive information. - Access Control: Advanced physical monitoring software prevents unauthorized access and mobile data transfers.
- Epic & EHR Access: Our security & compliance protocols are Epic-approved, allowing our VAs to securely access client Electronic Health Records (EHR) systems.
Our VAs are trained to handle sensitive patient data with the utmost confidentiality, enhancing efficiency across various specialties.
Trusted by Healthcare Providers and Specialists
Our VAs are trained to handle sensitive patient data with the utmost confidentiality, enhancing efficiency across various specialties.
Streamlined VA Management with PULSE
Our proprietary PULSE client portal offers a centralized platform that can simplify onboarding, training, and ongoing management of your VAs. PULSE provides healthcare teams with the tools and insights needed to optimize VA productivity and enhance collaboration.
Virtual Assistants for Healthcare Facilities
MEDVA provides comprehensive onboarding and ongoing support to ensure our VAs are well-equipped to excel in your healthcare environment. This includes specialized training for those working within our secured facility, ensuring adherence to security protocols. Learn more about our VA onboarding and support programs on our dedicated page.
Dedicated Support Every Step of the Way
We provide unparalleled customer service with a dedicated support team to ensure your success and help you effectively manage your VAs.
Here’s how we support you:
- Seamless Onboarding: We’ll guide you through a seamless onboarding process to ensure you and your VA team are set up for success from day one.
- Ongoing Support: Your client success Account Manager is available to answer your questions, address any concerns, and provide ongoing support throughout your VA journey.
- Regular Check-ins: We conduct regular check-ins to assess your satisfaction, identify any areas for improvement, and ensure you’re maximizing the benefits of your VA partnership.
With MEDVA, you’re not just getting a virtual assistant; you’re gaining a dedicated partner committed to your success.
