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Data Protection & Compliance

At MEDVA, we understand that data protection is paramount in healthcare. That’s why we’ve built our services on a foundation of HIPAA compliance, cutting-edge security measures, and a commitment to exceeding industry standards.

HIPAA-Certified Virtual Assistants

Our virtual assistants (VAs) are not just skilled and experienced in healthcare administration; they’re also rigorously trained in HIPAA compliance. This ensures that every member of your VA team understands and adheres to the highest standards of patient data privacy and security.

In partnership with Compliancy Group, our VAs complete mandatory training on HIPAA practices, including managing patient data and adhering to cybersecurity protocols. This training covers key areas such as recognizing and responding to malware threats, understanding how information is shared securely, and maintaining patient confidentiality.

PULSE Client Portal

Our proprietary PULSE provides an additional layer of security and control by monitoring a VA’s virtual activity and physical environment. This web-based application empowers you to manage your VA team with complete transparency, while ensuring that all communication and data exchange remains within an encrypted, isolated work environment.

MEDVA PULSE client portal dashboard

Our Secured Facility

Through our secured facility, we meet the evolving needs of our clients and the stringent security requirements of various EMR/EHR systems. MEDVA is proud to be Epic-approved and fully capable of supporting administrative tasks within Epic. Our facility is also designed to accommodate other EMR/EHR systems and healthcare networks with strict compliance regulations.

MEDVA offers flexible, secure solutions to support your unique requirements with the highest standards of data security for large Integrated Delivery Network (IDNs).

Secured Facility VAs for Enhanced Protection

Partner with MEDVA

We invite you to experience the MEDVA difference. Our HIPAA-certified VAs, combined with our advanced security measures and client-centric approach, provide the reassurance you need to confidently entrust us with your healthcare support needs.