MEDVA Awarded Healthcare Virtual Assistant Company of 2024
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HENDERSON, NV – November 2024 – MEDVA, a pioneering leader in healthcare virtual staffing solutions, has been awarded Healthcare Virtual Assistant Company of the Year 2024 by Healthcare Business Review (HBR). This recognition underscores MEDVA’s transformative impact on healthcare efficiency, affordability, and quality of care, as it empowers medical practices across the United States to address staffing challenges with virtual assistants (VAs) who deliver essential support for operational tasks.
Founded by doctors Steven Kupferman, M.D., D.M.D., FACS, and Omid Shaye, M.D., MEDVA was created to solve one of healthcare’s most pressing issues: the administrative overload and staffing shortages that can divert medical staff from patient care. By connecting practices with skilled, rigorously trained virtual assistants—primarily registered nurses in the Philippines—MEDVA helps providers reclaim time, reduce costs, and ensure smooth operations with high-quality support that can be available around the clock.
“We are honored to be recognized by Healthcare Business Review as a leading force in healthcare virtual staffing,” said Dr. Steven Kupferman, Co-founder and Chairman of MEDVA. “At MEDVA, we believe in supporting healthcare providers by eliminating the administrative burdens that detract from patient care. Our virtual assistants are not just filling gaps; they’re redefining how healthcare practices operate, providing a sustainable solution to the industry’s most enduring challenges.”
Dr. Omid Shaye, Co-founder and Vice-Chairman, added, “As a Gastroenterologist, I care for many chronically ill patients who rely on certain prescriptions to manage their condition. Previously, I’d have a secretary or medical assistant doing prescription refills. Now, I get to have a nurse with a healthcare background who can identify any issues that may come up with prescriptions and flag them. So not only is it more efficient and cost-effective to have VAs, but the quality of care patients are getting has also improved.”
Driving Efficiency and Cost Savings Across Healthcare
With a business model that reduces staffing expenses by up to 66%, MEDVA enables practices to operate with greater financial flexibility, reinvesting savings directly into scaling their practice and enhancing the patient experience. VAs can handle a wide range of tasks, including medical records management, billing and insurance processing, scribing and transcriptions services, and patient communications, allowing practices to provide timely, efficient, and patient-centered care.
Whether it’s overnight administrative coverage or support during business hours, MEDVA’s virtual assistants offer flexible, around-the-clock staff that can adapt to a practice’s unique needs. This flexibility is a key driver of patient satisfaction, enabling providers to improve response times and meet the immediate needs of patients in today’s technology-driven world.
Innovating the Future of Global Healthcare Staffing
MEDVA’s mission was inspired by the founders’ firsthand experience with the burdensome demands of U.S. healthcare administration. Realizing the potential of an international workforce, he established MEDVA in partnership with professionals in the Philippines. The collaboration has proven invaluable, with MEDVA’s VAs consistently achieving high standards of service that are HIPAA-compliant and fully aligned with U.S. healthcare protocols.
Beyond cost savings, MEDVA’s model also addresses one of healthcare’s most urgent issues—provider burnout. By reducing administrative burdens, MEDVA empowers doctors and healthcare staff to focus on patient care and enjoy a more balanced professional life. For practices striving to adapt to changing healthcare demands, MEDVA’s VAs have become indispensable team members who enhance efficiency, adaptability, and morale.
A Bold Vision for a Sustainable Healthcare Future
Looking ahead, MEDVA plans to expand its services, bringing VA services to more specialized healthcare settings and exploring new technologies that enhance the client experience. By investing in training, security, and innovative processes, MEDVA is committed to setting the gold standard for virtual healthcare staffing, and creating lasting partnerships with practices nationwide and around the globe.
“Our vision for MEDVA is clear: to become and remain the top provider of remote medical office support in the country while advancing a sustainable, patient-centered model of care,” added Dr. Shaye. “We’re not only improving operational efficiency for healthcare providers but also creating meaningful opportunities for talented professionals abroad who play an integral role in this mission.”
Through MEDVA, founders Dr. Kupferman and Dr. Shaye, and their team are redefining what’s possible in healthcare staffing—bridging continents to create a model where patients, providers, and dedicated virtual assistants all thrive.
About MEDVA
MEDVA connects healthcare providers with expertly-trained virtual medical assistants, offering reliable, cost-effective administrative support that enhances practice efficiency and patient satisfaction. Specializing in comprehensive staffing solutions—including patient engagement, medical records management, insurance coordination, and virtual sales—MEDVA empowers healthcare practices to thrive and grow. For more information, visit www.MEDVA.com.