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Chronic Care Virtual Assistant |  Virtual Assistants for Doctors

Our Chronic Care Virtual Assistants

Your staffing problems can be solved for 1/3 of the cost with a Chronic Care Virtual Assistant.

All of our Chronic Care Virtual Assistants come from the Philippines, where English is the official language and the first language that students learn in school.

Our team gives them a training course that was made by our Co-Founder and Chief Executive Officer, who is an expert in managing practices for people with chronic conditions. We’ve made a system that lets us send your office talented people who can do a lot of different things and who you can easily train to your specific practice.

Tasks Chronic Care Virtual Assistants Successfully Handle for our Clients:

  • Virtual Chronic Care Practice Receptionist
  • Managing calendars and setting up appointments
  • Confirming unconfirmed patients over the phone
  • Billing and reports for workers’ compensation
  • Getting the right information for patients about their benefits
  • Putting the right information about patient benefits into your computer software
  • Find out about unpaid insurance claims
  • Reactivation and continuing care
  • Hygiene recall
  • Billing, making claims, and collections
  • Your Chronic Care Virtual Assistant can do anything you can think of

Other Virtual Medical Assistants We Offer


Dental Virtual Assistants

Dental virtual assistants work from home, using their own computers and logging into the dentist’s office’s practice management software to assist in practice upkeep.


Veterinary Virtual Assistants

Veterinary Virtual Assistants now enable vets to have expert personnel in their practices, regardless of area or focus, at a fraction of the cost of on-site employees.


Virtual Medical Scribe

A virtual medical scribe from MedVA is the solution providers need to streamline medical documentation, reduce admin costs and free up staff time.


Remote Patient Monitoring

With remote patient monitoring from MedVa, your patients can receive professional health monitoring for a fraction of the cost.


Medical Billing Virtual Assistants

More and more physicians’ offices are turning to medical billing virtual assistants to help them run their practices and save more money. 


Other Virtual Medical Services

From virtual medical claims assistants to virtual medical scribes and virtual medical admin assistants, MedVA has you covered. View our other services.

Benefits of Virtual Chronic Care Assistants

Saves You Overhead Costs


Saves You Time


HIPAA Trained

Flexible Work Hours to Work Your Time Zone

Easy Billing Process

Phone Answering & Calling Services

MedVA Support

Serve Many Practices

Why Hire a Remote Medical Assistant?

Remote medical assistants help private practices all over the country save money, save time, and save the hassle. From managing medical billing and claims to handling the challenges of long insurance calls – Remote medical assistants are able to help you grow your practice all at a fraction of the price of an in-house medical assistant.

Medical Practices We Staff For

Cardiologist practices

Dermatologist practices

Endocrinologist practices

Family medicine

Gastroenterologist practices

Infectious disease practices

Internal Medicine

Nephrologist practices

Neurologist practices

Obstetricians & Gynecologist (OBGYNs) practices

Oncologist practices

Ophthalmologist practices

Orthopedic practices

Otolaryngologist practices

Pediatrician practices

Psychiatrist practices

Pulmonologist practices

Radiologist practices

And Many More!

Chronic Care Virtual Assistant FAQs

What is a Chronic Care Virtual Assistant?

A member of the in-office chronic care team who works from home to do tasks that the in-office team has given them. Chronic care virtual assistants do their jobs from home using their own computers and the practice management software of the chronic care office.

Hire a medical chronic care virtual assistant today

When should I hire a Chronic Care Virtual Assistant?

If any of the following sounds like your chronic care office, it’s time to take a look at your staffing and decide if you need to hire more people or hire a virtual assistant.

  • You are getting more and more insurance claims that are older than 90 days
  • Your treatment acceptance rate is low because patients don’t have enough information about their insurance benefits before they leave the office to make an informed decision
  • You have patients who have unfinished treatment plans that have not been scheduled
  • Phone calls are not answered right away
  • Even though tasks aren’t getting done on time, you can’t afford to hire another part-time or full-time team member

Learn about our medical chronic care virtual assistants

Is hiring a Virtual Chronic Care Assistant cheaper than hiring an in-office team member?

Most of the time, outsourcing certain parts of a business is cheaper and more efficient than keeping them in-house. Practices often have more administrative tasks than their team can handle, but they don’t have enough steady work to keep another team member busy every day. A virtual dental assistant can be much cheaper because the practice only has to pay for the hours they use.

Hire a reliable virtual chronic care assistant at MedVA

Need Virtual Medical Assistant Services?

No Need to Look Any Further

Our Medical Virtual Assistant Founders & Experts:

Dr. Steven Kupferman, MedVA’s Co-Founder and Chief Executive Officer, holds D.M.D. and M.D. degrees from the Harvard School of Dental Medicine and UCLA’s David Geffen School of Medicine, respectively, and he brings nearly two decades of experience in the healthcare industry. He is the founding surgeon of LACOMS, Los Angeles’s premier Oral and Maxillofacial Surgery practice, where he first pioneered the use of Virtual Assistants to optimize the management of his six doctor practice while simultaneously improving the quality of patient care. Dr. Kupferman and his wife, Danielle, reside in Los Angeles with their four children.

Dr. Omid Shaye, our Co-Founder and Executive Chairman, is a graduate of the UC San Diego School of Medicine and brings his vast experience in administering back-office teams to MedVA. He is a co-founder of Gastroenterology Associates of Beverly Hills, one of the Beverly Hills area’s leading Gastroenterology practices, where he first pioneered the use of Virtual Assistants to optimize the management of his practice. He is the author of numerous journal articles and abstracts and has presented on a variety of topics both nationally and internationally. Dr. Shaye and his wife, Kelly, reside in Los Angeles with their five children.

Exceptionally Low Rates. No Contracts.

Our Medical Virtual Assistants starting hourly rate is the minimum wage for your state with absolutely no hidden fees or setup costs. Our hassle-free, no-contract policy means you can cancel at any time. This eliminates risk to you and ensures our Medical Virtual Assistants earn your business every day. The Medical Virtual Assistants work your preferred practice hours.

Same Person, Everyday

You’ll work with the same highly vetted healthcare professional every day. Once you train your Virtual healthcare assistant in their specific workflow and your software (the same way you’d train an in-house employee) they are part of your daily team.

HIPAA Certified & Security Training

Our Medical Virtual Assistants are instructed in IT security best practices and receive certifications in HIPAA compliance training. Our team checks that their computer hardware and anti-virus software meet our specifications at the time of onboarding.


A sophisticated time-tracking software that allows our internal staff to carefully monitor web activity/mouse movement during work hours when the Medical Virtual Assistants are “logged in” has been installed on our Medical Virtual Assistants’ computers to ensure they are being productive. We can provide you with summary activity reports from the time tracking software should you desire.

Discover how our Leading Virtual Assistant Company with Premier Medical Virtual Assistants can help your practice grow by delivering increased revenues and efficiency