PULSE Client Portal
Vitals for virtual assistant management, security and productivity. MEDVA’s PULSE client portal is more than just a dashboard – it’s your personal command center for collaborating with your VA team and dedicated Account Manager.
Modules
Manage Your Virtual Assistants with Transparency
PULSE is designed to maximize your remote team’s value and impact to your business, while providing transparency to cost savings, VA tasks, productivity metrics, and more. PULSE delivers the information and support you need to effortlessly manage VAs, improve operational efficiency, and drive practice growth.
Vitals for Virtual Assistant Management & Security
Value-Focused Dashboard
Upon logging into our portal, you’ll be greeted with a user-friendly dashboard where you can send a message to your account manager, review your team’s time spent on tasks, and estimated cost savings by leveraging our VAs to support your practice.
Task Management
Creating and assigning tasks directly in PULSE helps clearly communicate your expectations to your VA team. Robust reporting helps you monitor task statuses and completion rates to quickly identify trends to manage your VAs more efficiently.
VA Transparency & Productivity
See a visual breakdown of your VA team’s performance and allocation of time spent on tasks. PULSE provides unmatched transparency with the ability to filter daily, weekly and monthly reports based on team member and task category.
VA Schedule Adherence
Stay informed of your virtual assistant’s working hours to ensure they are adhering to their assigned schedule, without any guesswork. You and your staff can stay focused on delivering patient care while we handle the details, ensuring your VA is always on track and accountable.
Team Member Profiles
Learn about your VA’s skills through their VA Profile, complete with a headshot, engaging introduction video, and comprehensive resume highlighting their specialized skills and experience tailored to their role.
Company User Access
Enable access for key staff members to pull invoices, view VA schedules and manage & assign tasks. For healthcare groups managing multiple practices, PULSE offers a seamless solution: corporate-level oversight with individual practice visibility. This customizable approach enhances VA and staff collaboration while maintaining the security and efficiency, all in one user-friendly platform.
Experience the MEDVA Difference
Discover how you can achieve practice efficiency through secure and transparent VA management with PULSE. Schedule a consultation today to learn how PULSE can help you maximize your VA team’s impact to scale practice operations.
