MEDVA Onboards 2,000 Virtual Assistants – Transforming Healthcare Efficiency Globally

HENDERSON, NV – April 2025  – MEDVA, a leading provider of healthcare virtual assistant (VA) services, proudly announces a major milestone: the onboarding of its 2,000th VA. This achievement signifies more than just growth—it reflects MEDVA’s continued commitment to helping healthcare providers optimize workflows, enhance patient care, and maintain cost efficiency through secure, skilled virtual staffing.

Since its founding, MEDVA has tackled the growing staffing shortages within the healthcare industry. With front-office turnover rates reaching 40% and clinical support roles at 33%, the need for reliable workforce solutions has never been greater. MEDVA’s virtual assistants are addressing this challenge, empowering medical professionals to focus more on patient care and less on administrative burdens.

How MEDVA’s 2,000+ Virtual Assistants Are Making a Difference

The rise of virtual assistants in healthcare is a game-changer, enabling practices to streamline operations and reduce burnout among in-house teams. MEDVA’s VAs, all trained in HIPAA-compliant workflows and data security protocols,, are providing invaluable support to over a thousand medical practices nationwide.

“Our 2,000th VA milestone is a testament to the growing demand for virtual staffing solutions in healthcare,” said Christine Kowalczyk, CEO of MEDVA. “This isn’t just about numbers—it’s about impact. Our virtual assistants are helping providers run more efficiently, maintain compliance, and ultimately deliver better patient experiences.”

Client Success Story: The Real-World Impact of MEDVA VAs

Julian Johnson, Revenue Cycle Manager at Retina Vitreous Associates Medical Group, shares his experience working with MEDVA, and his team of 18 virtual assistants. 

“We were drowning in unpaid claims. It was becoming very difficult to keep up. Staffing agencies would charge high fees, but even then, the individuals just weren’t reliable. During COVID-19, it only got harder, and the workload just kept growing.”

To address this challenge, Julian’s team partnered with MEDVA and integrated HIPAA-trained virtual assistants into their revenue cycle operations. These VAs quickly adapted to support high-volume administrative workflows—managing claims, billing processes, and call center support. Within weeks, they were performing at an intermediate level. The result: a more cohesive, scalable team capable of handling essential tasks more efficiently. As Julian noted, “By hiring virtual assistants, we were able to build a fully staffed team and manage our workload efficiently while staying within budget.”

A Milestone That Benefits Virtual Assistants

For the 2,000 and growing medical virtual assistants who have joined MEDVA, this milestone represents stability, career growth, and opportunities to make a meaningful impact. MEDVA’s structured training programs, secure work environments, and ongoing professional development empower VAs to thrive in the evolving healthcare landscape.

“As a MEDVA VA, I feel valued and supported,” said Maria S., a medical virtual assistant specializing in patient coordination. “Being part of a company that prioritizes security and career growth has been life-changing.”

The Future of Virtual Healthcare Staffing

MEDVA’s expansion is fueled by innovation, security, and a dedication to excellence. The recent launch of its Secure Facility—a first-of-its-kind infrastructure that allows offshore VAs to securely access EMRs like Epic—has set a new industry standard.

“Reaching 2,000 virtual assistants is just the beginning,” said Omad Shaye, MD, Co-Founder and Vice Chairman of MEDVA. “Our vision is to redefine how healthcare organizations leverage remote staffing to achieve operational efficiency and exceptional patient experiences.”

Join the Movement: Become a MEDVA Client or VA Today

As the demand for flexible, technology-driven staffing solutions grows, MEDVA invites healthcare providers to experience the benefits of virtual assistants.

Healthcare Providers: Learn how MEDVA’s VAs can transform your practice. Visit www.medva.com or call 1-877-MYMEDVA.

Aspiring VAs: Looking to start your career as a medical virtual assistant? Apply today at www.medva.com/become-a-va.

About MEDVA

MEDVA is an award-winning provider of virtual assistant services dedicated to transforming healthcare efficiency through secure, cost-effective staffing solutions. With a team of highly skilled, HIPAA-certified professionals, MEDVA empowers medical practices to optimize operations and prioritize patient care.