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From Burnout to Balance: Dr. Simon’s VA Transformation

How a single virtual assistant transformed a Beverly Hills dental practice.

DentistrySurgeryVirtual Administrative Assistant
Periodontal and Implant Specialist of Beverly Hills
Ziv Simon, D.M.D., M.Sc.
Periodontist
More Details:
  • MEDVA Client Since: 11/2022
  • Number of VAs: 1
  • Providers: 1-5

The last patient of the day had left hours ago, but Dr. Ziv Simon still sat at his desk, surrounded by towers of paperwork. As one of Beverly Hills’ most established periodontists, his expertise in minimally-invasive surgical dental procedures has kept his practice busy. However, success brought its own challenges—mountains of charts, emails, and practice marketing activities to manage. Once again, personal time slipped away, consumed by growing operational tasks.

The Challenge: Juggling a Demanding Practice & Business with Personal Life

Dr. Simon recalls, “I was drowning in paperwork. Despite running one of the largest practices in Beverly Hills and teaching other dentists advanced surgical techniques, I couldn’t maintain any work-life balance. My personal life had become non-existent.”

Dr. Simon continues, “I started talking to a colleague who had been working with virtual assistants, and that’s when I realized it might be the solution I needed. I thought, ‘Why not give it a try?'”

The turning point came after a conversation with a colleague who had discovered MEDVA’s virtual assistant services. Though initially skeptical about trusting practice operations to a remote assistant, Dr. Simon decided to take the leap. He selected a VA named April, a HIPAA-certified, clinically-trained nurse, and that decision transformed his practice.

The Solution: Embracing a Virtual Assistant with MEDVA

“The change was immediate,” Dr. Simon says. “Instead of spending hours writing charts, I now dictate my notes for April to handle. She logs into our system, records entries, and coordinates with my team.” This simple change alone saved him 5-6 hours weekly – the equivalent of two full working days each month. The flexibility and efficiency of a virtual assistant allowed Dr. Simon to delegate a variety of administrative tasks that once felt burdensome, such as organizing emails and managing patient records.

April’s impact reached beyond basic operational tasks. When Dr. Simon wanted to enhance his practice’s social media presence, April leveraged AI to write captions for photos, quickly creating consistent, engaging content. “What once consumed ten minutes every morning now happens seamlessly,” he notes.

“My advice to other healthcare providers? Start with simple tasks. You'll be amazed at how quickly those saved hours can transform your day.”
Ziv Simon, DMD, MSc
Periodontist & Implant Specialist

One of the most significant benefits was the substantial cost savings with leveraging a remote staff. In a market where hiring and training local staff can be expensive, MEDVA’s healthcare-trained virtual assistants provided a more affordable solution without sacrificing quality or compliance.

The Results: Streamlined Operations and a Better Work-Life Balance

Today, Dr. Simon’s desk is clear of clutter, his bills are paid on time, and most importantly, he leaves the office earlier. “For me, it’s been a game changer because I’m always looking to find time in my day… Now I’m using that time to conceive ideas, to market, to network… it was just a game changer for me” he reflects.

For Dr. Simon, the journey from overwhelmed to optimized proved that sometimes the most powerful changes come from letting go. By embracing virtual assistants, he found not just efficiency, but the freedom to focus on what truly matters – serving patients, running his practice, and spending more time on personal priorities.

Conclusion: A New Era of Efficiency and Work-Life Balance

Dr. Simon’s experience with MEDVA’s virtual assistants has not only reshaped the way he operates his practice but also restored balance to his personal life. By delegating routine administrative tasks, he has reclaimed valuable time for patient services, professional development, and his personal priorities. The seamless integration of a virtual assistant like April has allowed Dr. Simon to focus on what matters most, from advancing his educational platform to enhancing his practice’s growth, all while maintaining a healthy work-life balance.

For other healthcare providers, Dr. Simon’s journey is a testament to the transformative potential of virtual assistants.

MEDVA’s support has empowered Dr. Simon to create a practice that is not only more efficient but also more aligned with his vision for a balanced, fulfilling life.

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