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Virtual Billing Assistants for Healthcare

Expert billing support for medical and dental practices.

What Tasks Can Our Virtual Billing Assistants Handle?

Efficient billing is essential for any healthcare practice, but managing medical billing and insurance claims can be time-consuming and costly. MEDVA’s virtual billing assistants help optimize revenue cycles and ensure timely reimbursement. Whether you need assistance with payment reminders or insurance verifications, our cross-trained VAs adapt to your practice’s needs, supporting both billing and other administrative tasks.

  • Claim Processing: Our virtual assistants can submit claims to insurance companies, manage follow-ups, get insurance verification and pre-authorizations, ensuring accurate and timely processing.
  • Patient Support: They provide comprehensive assistance by addressing patient inquiries regarding billing and insurance, ensuring clarity and facilitating payment plan discussions, if necessary.
  • Payment Management: Our virtual assistants manage patient billing, send timely payment reminders, and monitor payments for an efficient and organized billing process.
Explore VA Skillsets
Virtual assistant happily working

MEDVA employs a rigorous recruitment and training process to ensure we connect you with highly skilled and qualified virtual assistants.

MEDVA in Numbers

Finding the Right VA

MEDVA employs a rigorous recruitment and training process to ensure we connect you with highly skilled and qualified virtual assistants.

1000+
Monthly VA Applicants
250+
Advance to Training
85%
VA Placement
97%
Retention Rate

Related Specialties

From surgery to dentistry, our VAs are equipped to handle tasks unique to your line of work or medical field.

Medicine

Streamline your medical practice with specialized virtual assistants who understand the nuances of medical operations. Our VAs excel in:

  • Medical billing and coding for optimized revenue cycles
  • Comprehensive patient coordination and scheduling
  • Real-time medical scribing during patient encounters
  • Meticulous insurance verification and prior authorizations
VA Support for Medical Practices
Surgery

Keep your surgical practice running smoothly with VA support for surgical administration:

  • Surgery scheduling and coordination
  • Thorough pre-operative authorization management
  • Efficient post-operative follow-up coordination
  • Seamless communication with referring offices
VA Support for Surgery Centers
Psychiatry and Mental Health

Support your mental health practice with VAs who understand the sensitivity and privacy requirements of your field:

  • Manage appointment and therapy sessions
  • Confidential documentation and record-keeping
  • Insurance verification with an understanding of mental health benefits
  • Telehealth session coordination and support
Psychiatry and Mental Health
Dentistry

Optimize your dental practice operations with specialized dental VAs:

  • Insurance pre-authorizations and claims processing
  • Patient scheduling and treatment plan coordination
  • Management of patient recall lists
  • Lab requisition management and tracking
VA Support for Dentistry
Medical Health Facilities

Whether you’re running an urgent care center, surgery center, or nursing home, our VAs provide comprehensive support for healthcare centers:

  • Facility-specific patient intake and coordination
  • Efficient interdepartmental communication
  • Specialized billing for different facility types
  • Coordination with external healthcare providers
VA Support for Medical Facilities
Ancillary Medical Services

From coordinating ultrasound and bloodwork to specialized therapy services, our VAs support various ancillary medical facilities:

  • Specialized billing for labs, radiology and other clinics
  • Coordination and approvals with insurance companies
  • Equipment ordering and inventory management
  • Marketing and social media support for medical services
VA Support for Ancillary Services
What Customers Say About MEDVA
“Finding the right staff used to be costly and challenging. Virtual assistants have improved collections, reduced unpaid claims, and lowered stress. They're reliable, motivated, and work from home, eliminating attendance issues.”
“We faced challenges hiring in-person staff, and it's been great to rely on someone available during all hours. It really eased my workload as the office manager.”
Julian Johnson
Revenue Cycle Lead
Retina Vitreous Associates Medical Group
Diana Salazar
Office Manager
Mill Creek, WA
Julian Johnson
Revenue Cycle Lead
Retina Vitreous Associates Medical Group
Diana Salazar
Office Manager
Mill Creek, WA