Virtual Dental Administrative Assistant Services
Virtual dental administration assistants are a dynamic addition to a dental practice that can increase productivity while saving a ton of money. There are many ways that a virtual dental administration assistant can improve your business and aid in the outcomes of your patients. No matter what your needs are regarding a virtual dental assistant, MedVA has you covered.
What is a Remote Dental Administrative Assistant?
Don’t be confused by the name. A remote dental admin assistant isn’t a robot or a form of AI that you’re relying on. A remote dental admin assistant is indeed a person that works remotely to assist a dental facility in their everyday activities.
Virtual dental administrative assistants are executives skilled in billing, scheduling appointments, recording and documenting information, and many other tasks specific to the medical field. MedVA is a company that specializes in remote dental administration assistance.
How Can a Virtual Dental Admin Assistant Help Me?
The amount of paperwork, scheduling, and documenting involved with running a dental facility is staggering and overwhelming. It’s also costly to hire in-person staff to take care of all of the day-to-day tasks involved with keeping your business afloat. A virtual dental admin assistant from MedVA is exactly what you need to keep your affairs in order while not blowing through your budget. Here’s how a dental admin virtual assistant can help you.
Remote dental administrative assistants provide savings without a drop in quality or performance
Starting at minimum wage for your state, our remote dental admin assistants provide you with quality and timely assistance to help you throughout your day. You can save a ton of money by not having to pay someone to work in-house, but you’ll also save by not providing benefits or insurance to those employees. We offer hassle and contract-free policies, which means that you can cancel at any time if you’re unhappy with our services, but we don’t anticipate that happening.
Same virtual dental administrative assistant every day
Just because your assistant is virtual doesn’t mean that you’re getting someone different each day. You’ll be working with the same person day-in and day-out to ensure consistency and continuity.
Secure and HIPAA compliant dental administrative virtual assistants
Our virtual dental admin assistants work with equipment that’s as secure as the computers within your own office. You can rest easy knowing that your information and your patients’ information are safe and secure in the hands of our virtual assistants.
Remote dental administrative assistants with professionalism and accountability
The computers of our virtual assistants are equipped with time tracking technology to ensure that they aren’t falsely clocking their time. Our internal staff can track their progress and ensure that they’re working as hard as if they were right there in your building. If need be, we can even provide you with activity summary reports to check in on them yourself!
What Services is a Dental Virtual Administrative Assistant Capable of Performing?
At MedVA, our virtual dental admin assistants are capable of handling a wide variety of tasks, including:
- Dental reception (Answering phone calls from clients)
- Appointment scheduling and confirmation
- Insurance benefits verification and prior authorization
- Receiving or submitting medical records
- Scribing and transcription
- Billing, claims, appeals, and collections
- And so much more!
If you think that our virtual dental admin assistants can help, give MedVA a call or visit their website to schedule an appointment. We’ll be happy to answer all your questions and put your worries at ease if you have any about hiring a virtual assistant.
Other Dental Virtual Assistants We Offer
Virtual Dental Receptionist
A remote dental receptionist is a virtual dental assistant that fulfills the responsibility of answering and making phone calls for your dental facility or office.
Dental Virtual Assistants
Virtual dental assistants are a dynamic addition to a dental practice that can increase productivity and save a significant amount of money.
Virtual Dental Scribe
A virtual dental scribe from MedVA is the solution providers need to streamline medical documentation, reduce admin costs and free up staff time.
Medical Billing Virtual Assistants
More and more physicians’ offices are turning to medical billing virtual assistants to help them run their practices and save more money.
Other Virtual Medical Services
From virtual medical claims assistants to virtual medical scribes and virtual medical admin assistants, MedVA has you covered. View our other services.
Virtual Dental Administrative Assistant
Dental Admin Assistants FAQs
What kinds of tasks can MedVA’s Dental Virtual Administrative Assistant handle in a healthcare office?
Our Dental Virtual Administrative Assistants efficiently manage medical reception (supporting phone lines), appointment management and scheduling, insurance authorization, insurance verification, medication refills, medical records management, billing, and collections, among other tasks. If you so desire, they can even assist you with personal concerns.
Can your Medical Virtual Assistants and Dental Virtual Assistants work in any type of medical or healthcare practice?
Absolutely. Our Medical and Dental Virtual Assistants can work in practices of all sizes and specialties.
What training do your Dental Virtual Administrative Assistant have?
Each of our Dental Virtual Administrative Assistant receives a comprehensive training program established by our company’s founder to familiarize them with EHR/EMR systems, HIPAA compliance, security regulations, and best-practice remote working methods. Obviously, this is in addition to their healthcare training and experience. Although the majority of our Dental Virtual Admin Assistants are Registered Nurses, a few hold other healthcare-related degrees.
You will need to train your Dental Virtual Administrative Assistants on the specific workflow to which they will be allocated in your office, just as you would train any new in-house employee with a good professional background.
How will hiring our Dental Virtual Administrative Assistant improve my bottom line?
When you include in minimum wage, payroll taxes, and office space, our flat fee can save you up to 70% compared to the expense of an in-house employee. When you collaborate with MedVA’s Dental Virtual Administrative Assistants, you will also avoid the major legal risk associated with hiring an employee in-house in certain states.
In addition, utilizing a virtual medical or dental receptionist to answer your phone lines ensures that potential patients who call your office will not switch to another provider because they were unable to reach you. Doctors that utilize our scribe/translation service will be able to visit more patients per day due to the time saved by not having to update their EHR/EMR.
What about HIPAA compliance and PHI security?
Our Dental Virtual Administrative Assistant are all HIPAA-trained and HIPAA-certified. At the time of onboarding, our staff verifies that the computer hardware and anti-virus software comply with our requirements. Clients should have their Virtual Dental Administrative Assistants sign Business Associate Agreements. Our organization is not required to sign a BAA because we do not have access to Patient Health Information.
Our Dental Virtual Administrative Assistant are located in the Philippines (with the exception of Spanish-speaking virtual assistants who are located in South America and are available upon request), where a large number of the country’s citizens are employed by U.S. companies, particularly U.S.-based healthcare companies. US companies and US-based healthcare companies are important to the Philippine economy and a major employer in the Philippines, so the Philippine government has enacted strict laws prohibiting Philippine citizens from disclosing confidential information in order to make US companies feel secure conducting business there. In 2012, the Philippine government established the Data Privacy Act, which is comparable to the HIPAA statute in the United States. The Data Privacy Act of 2012 gives coverage protection to U.S. firms that employ Philippine labor, while harshly punishing Philippine nationals who knowingly expose Patient Health Information of U.S. entities.
Please see here for more information about the Data Privacy Act of 2012.
Do the VAs really have exceptionally low rates? How do I pay for my Dental Virtual Administrative Assistant?
Yes, the hourly pricing for our Dental Virtual Administrative Assistant services are really affordable and include everything. You are not required to pay any setup fees or other hidden expenditures to MedVA. Your Medical Virtual Administrative Assistant is paid the same rate regardless of the duties performed. Clients will be billed twice each month for services delivered within the previous two weeks. A client’s credit card number is kept on file for billing purposes.
Let MedVA’s dental admin virtual assistants handle all your office tasks
Schedule your discovery call now