Billing and claims are the foundation and cornerstone of running any type of business, including dental facilities. Without the personnel trained in how to handle dental billing and claims, your dental practice is doomed to fail. However, hiring enough employees to handle this aspect of your business is expensive.
MedVA offers the capability to have all of the tasks included in billing patients and filing insurance claims completed virtually by virtual dental assistants. You’ll save a ton of money by not having to pay someone to complete these tasks in-house, but the quality and integrity of your work won’t suffer in the least.
At MedVA, our virtual dental assistants are skilled and qualified to handle insurance verification, claim submissions, insurance pre-authorization, medical billing, and answering any patient’s questions. A virtual dental assistant from MedVA can handle all of these tasks, thereby allowing your business to run more smoothly and efficiently.
Whether you’re a cosmetic, aesthetic, or general dentist, MedVA can help you with your billing and claims. We can even assist oral surgeons, orthodontists, and any other type of dental facility or oral specialist.
Our Virtual Dental Assistants can Handle Billing, Claims, and Appeal Responsibilities
Here is a list of tasks and operations that virtual dental assistants at MedVA are more than capable of handling
Pre-authorization for treatment and procedures
In cases when you need to receive approval from an insurance company to perform a procedure or treatment, MedVA virtual dental assistants will have your back. We will contact the insurance company and handle any documentation involved with pre-authorization. Making sure that your business runs smoothly and that your patients are taken care of is our top priority.
Trained to handle patient billing questions
Whether it’s a consultation, an operation, or any form of dental treatment or oral surgery, your patients will have many questions about billing and insurance. A virtual dental assistant will ensure that you don’t get bogged down by these questions and answer each one to perfection. The field of dentistry can be extremely confusing, especially to patients who don’t know all the ins and outs of billing and insurance. Our virtual dental assistants have the knowledge to answer all their questions and put their minds at ease.
Keeps your payments up to date and accurate
Our virtual dental assistants will also ensure that you’re getting payments from patients on time and in full. You won’t have to worry about not receiving payments from patients when you enlist the help of MedVA.
Organizes financing or payment plans for patients
When the time comes for patients to pay for their various treatments, a virtual dental assistant can handle this task. Whether it’s setting up a payment plan or keeping your accounts straight, MedVA is the company for you.
Submits claims for insurance purposes
One of the biggest headaches involved in dentistry is dealing with insurance companies. No matter what the issue is or how it needs to be solved, a virtual dental assistant from MedVA will know what to do. Our virtual geniuses will make sure that claims are submitted properly and on time. We will also make sure that each patient has valid insurance so that you won’t get ripped off in the end.
If you think that a virtual dental assistant from MedVA can help you in any of these ways, don’t hesitate to call or make an appointment online.MedVA is here to help however we can, and we’ll answer any questions that you have about enlisting the help of a virtual assistant.

Let MedVA’s dental VAs handle all your office tasks
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