Virtual Receptionist Services
Optimize your practice with professional virtual reception support.
Virtual Receptionists for Healthcare Providers
Our virtual receptionists provide essential support as the first point of contact for your practice, managing call handling, appointment scheduling, insurance verification, and patient inquiries. Using VoIP technology, they operate through your existing phone numbers, ensuring a seamless, professional experience from the first interaction.
Whether managing incoming calls or patient communications, our VAs are cross-trained in various skills to adapt to your practice’s needs and support both administrative and clinical tasks.
Specialized Tasks Our Virtual Receptionists Can Handle
- Comprehensive Phone Support: Our VAs can ensure your patients receive timely and professional support via phone and email, enhancing their overall experience.
- Systematic Appointment Management: VAs can effectively manage provider schedules, optimize appointment flow, accommodate rescheduling requests, and minimize disruptions to ensure efficient patient care.
- Various Administrative Tasks: By delegating clerical tasks like answering phones and scheduling appointments to VAs, your in-house team can reduce patient wait times and dedicate more time to providing quality care.
MEDVA employs a rigorous recruitment and training process to ensure we connect you with highly skilled and qualified virtual assistants.
Finding the Right VA
MEDVA employs a rigorous recruitment and training process to ensure we connect you with highly skilled and qualified virtual assistants.
Related Specialties
From surgery to dentistry, our VAs are equipped to handle tasks unique to your line of work or medical field.
Streamline your medical practice with specialized virtual assistants who understand the nuances of medical operations. Our VAs excel in:
- Medical billing and coding for optimized revenue cycles
- Comprehensive patient coordination and scheduling
- Real-time medical scribing during patient encounters
- Meticulous insurance verification and prior authorizations
Keep your surgical practice running smoothly with VA support for surgical administration:
- Surgery scheduling and coordination
- Thorough pre-operative authorization management
- Efficient post-operative follow-up coordination
- Seamless communication with referring offices
Support your mental health practice with VAs who understand the sensitivity and privacy requirements of your field:
- Manage appointment and therapy sessions
- Confidential documentation and record-keeping
- Insurance verification with an understanding of mental health benefits
- Telehealth session coordination and support
Optimize your dental practice operations with specialized dental VAs:
- Insurance pre-authorizations and claims processing
- Patient scheduling and treatment plan coordination
- Management of patient recall lists
- Lab requisition management and tracking
Whether you’re running an urgent care center, surgery center, or nursing home, our VAs provide comprehensive support for healthcare centers:
- Facility-specific patient intake and coordination
- Efficient interdepartmental communication
- Specialized billing for different facility types
- Coordination with external healthcare providers
From coordinating ultrasound and bloodwork to specialized therapy services, our VAs support various ancillary medical facilities:
- Specialized billing for labs, radiology and other clinics
- Coordination and approvals with insurance companies
- Equipment ordering and inventory management
- Marketing and social media support for medical services