A virtual dental receptionist is a virtual assistant that fulfills the responsibility of answering and making phone calls for your dental facility or office. Whether it’s a client calling to make an appointment or to reschedule, a virtual dental receptionist will answer the phone and handle the situation, just as if they were in your office.

Virtual dental receptionists from MedVA can be seamlessly added to your workplace. So much so that clients and customers won’t even know they’re talking to someone not located within the building. If you want to keep an in-house receptionist or two on-site, a virtual receptionist will free them up to handle other tasks at the office.

What Responsibilities Can a MedVA Virtual Dental Receptionist Handle?

Our virtual medical receptionists are skilled professionals capable of handling a wide variety of tasks, including:

Answering the phones

Whether they’re answering phone calls from existing clients or greeting new clients, virtual dental assistants from MedVA are professional and cordial no matter what.

Making phone calls

If calls need to be made concerning an upcoming dental visit or scheduling conflicts, our VAs can handle the job.

Managing appointments

One of the most challenging parts of managing your dental practice is juggling appointments and handling customer service. VAs from MedVA are specially trained to handle these types of conflicts to keep your operation running smoothly.

Refilling patient prescriptions

Our virtual dental assistants are qualified and capable of refilling patient prescriptions after an oral surgery or procedure.

Insurance verification

The headache of handling insurance verification also falls into the wheelhouse of our virtual dental receptionists.

Completing clerical tasks

MedVA’s virtual dental receptionists can handle a wide variety of clerical tasks to reduce the workload of your in-person receptionists.

Why Do I Need a Virtual Dental Receptionist from MedVA?

No matter what the size of your dental practice is or where you’re located, the first face that your prospective patients will see are those of your receptionists. These faces must be warm and welcoming and have a calming effect on your patients. However, if your receptionists are stressed out and overworked from answering phone calls and juggling appointments, they won’t be as prepared and ready to greet stressed out or worried patients when they walk through the door.

A virtual dental receptionist from MedVA gives your in-office receptionists the ability to be more present and personal with patients in your office. It will also save you money as you can reduce the number of receptionists currently working for you, because of the reduction in their responsibilities. MedVA will save you a ton of money, all while providing you with quality receptionists both in your office and virtually.

To find out all the ways that a virtual dental receptionist from MedVA can make your life easier and help your dental practice succeed, give us a call or visit our website to make an appointment. We will be happy to answer all of your questions and explain exactly how the process works. Make an appointment today!

Let MedVA’s Dental Virtual Receptionists Handle All Your Office Tasks

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Virtual Dental Receptionist | Remote Dental Front Office Receptionist