Virtual medical administrative assistants are a dynamic addition to a healthcare practice that can increase productivity while saving a ton of money. There are many ways that a virtual medical admin assistant can improve your business and aid in the outcomes of your patients.

What is a Virtual Medical Admin Assistant?

Don’t be confused by the name. A virtual medical admin assistant isn’t a robot or a form of AI that you’re relying on. A virtual medical admin assistant is a person who works remotely to assist a clinic or provider in their everyday activities. Our virtual medical admin assistants are trained and skilled in billing, scheduling appointments, recording and documenting information, and many other tasks specific to the medical field.

MedVA is a company that specializes in virtual medical administration assistance. It’s also a company started by doctors, which means that they know exactly what you’re looking for when it comes to running a medical facility. Our goal is to help practices improve staffing, reduce overhead costs, increase efficiencies, create better patient care and get more time with their families (no more late night dictation, notes or EMR work!).

How Can a Virtual  Medical Admin Assistant Help Me?

The amount of paperwork, scheduling, and documenting involved with running a medical facility is overwhelming. It’s also extremely expensive to hire in-person staff to take care of all of the day-to-day tasks involved with keeping your practice afloat. Especially with the labor shortages that have occurred as a result of COVID. A medically-trained virtual medical admin assistant from MedVA is what you need to keep your staffing in order while not blowing through your budget. Here’s how one of our healthcare VAs can help you.

Savings without a drop in quality or performance

Starting at the minimum wage for your state, our virtual medical admin assistants provide you with quality and timely assistance to help you throughout your day. You can save a ton of money by not having to pay someone to work in-house, but you’ll also save by not providing benefits or insurance to those employees. We offer no long-term contracts, which means that you can cancel at any time if you’re unhappy with our services, but we know once you get one virtual staff member you will want to get five more to grow your staff!

Same person every day

Just because your assistant is virtual doesn’t mean that you’re getting someone different each day. You’ll be working with the same person day-in and day-out to ensure consistency and continuity. They will be trained on your EMR, your SOPs, and get to know your staff day in and day out.

Secure and HIPAA compliant

Our virtual medical admin assistants work with remote access technology that is secure to help manage EHR and other systems remote for your practice. You can rest easy knowing that your information and your patients’ information are safe and secure in the hands of our virtual medical admin assistants.

Professionalism and accountability

The computers of our virtual medical admin assistants are equipped with time tracking technology to ensure that they are accurately tracking their time. Our internal staff can track their progress and ensure that they’re working as hard as if they were right there in your building. If need be, we can even provide you with activity summary reports to check in on them yourself!

What Services is a Virtual Medical Admin Assistant Capable of Performing?

At MedVA, our virtual medical admin assistants are capable of handling a wide variety of tasks, including:

  • Medical reception (Answering phone calls from clients)
  • Appointment scheduling and confirmation
  • Insurance benefits verification and prior authorization
  • Receiving or submitting medical records
  • Scribing and transcription
  • Billing, claims, appeals, and collections
  • And so much more!

If you think that our virtual medical admin assistants can help, give MedVA a call to schedule an appointment. We’ll be happy to answer all your questions and put your worries at ease about hiring a virtual assistant.

Let MedVA’s medical VAs handle all your office tasks

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Virtual Medical Admin Assistants